Alka SystemsDispatch Infrastructure

DISPATCH INFRASTRUCTURE · UNITED STATES

Your after-hours calls are not going to voicemail.

Every emergency call into your line — answered, qualified, and dispatched in under five minutes. No new software to learn. No employees to hire. A verified log of every interaction, delivered to your inbox.

No credit cardNo setup feeLive on your line in 72 hours

We onboard six operators per month. Current availability: 2 slots remaining this cycle.

VERIFIED DISPATCH LOGLIVE
[06:42:11 PM] Missed call · (512) 555-0187
[06:42:16 PM] SMS sent · ACK
[06:42:58 PM] Outbound voice agent connected
[06:44:32 PM] Qualified · HVAC no-cool emergency
[06:44:48 PM] Dispatched · tech #3 notified
[06:45:02 PM] Synced to ServiceTitan
TTR: 2 min 51 sec · EST. REV: $1,450

Example log. Sanitized for privacy. Real operator data shared under NDA.

THE COST OF A MISSED CALL

62%

Of calls to service contractors go unanswered after business hours.

SOURCE · Invoca / CallRail industry data

$1,200+

Average revenue lost per missed emergency HVAC or plumbing dispatch.

SOURCE · ServiceTitan operator benchmarks

<5 min

Alka Systems response SLA, measured from missed call to dispatched tech.

80%

Of voicemail callers hang up and dial the next business. Voicemail is a revenue leak.

SOURCE · Invoca inbound call benchmarks

HOW IT WORKS

Three steps. One afternoon. Zero disruption to your existing operations.

  1. STEP 01

    Forward your after-hours line.

    Point your business number to a Twilio endpoint we provision. Your existing carrier, your existing number. Takes twelve minutes with your telecom provider.

  2. STEP 02

    We answer, qualify, and dispatch.

    An immediate SMS acknowledgment. A conversational voice return within three minutes. Emergency jobs routed to your on-call technician. Non-urgent jobs booked directly into your calendar.

  3. STEP 03

    You get the booking. And the record.

    Job appears in ServiceTitan, Housecall Pro, Jobber, or FieldEdge. A verified log of the conversation, caller metadata, and disposition delivered to your inbox every morning.

Integration completed within 72 hours of signed order. No code on your end.

FIELD EVIDENCE

A real missed-call recovery, from a real Texas operator.

A 14-technician HVAC operator in Austin forwarded their after-hours line for ten days. The log below is from night three. No filtering, no cherry-picking — the first qualified emergency call that came in that evening.

Qualified emergencies recovered

23in 10 days

Estimated revenue recovered

$28,400at operator's avg ticket

Cost of pilot

$0zero risk to operator

DISPATCH LOG · 2026-03-18 · REDACTED.txt
[18:42:11] INBOUND  ring on business line — no pickup (employee out)
[18:42:14] DETECT   missed_call event · caller=(512) ***-0187
[18:42:16] SMS_OUT  "Hi, this is Javier from Rivera HVAC after-hours dispatch.
                    I can get a technician to you tonight. What's happening?"
[18:42:47] SMS_IN   "AC stopped. Baby in the house. Please hurry."
[18:42:58] CALL_OUT dialing caller · voice_agent=austin-en-pf2
[18:43:16] CALL_CONNECTED · latency=620ms
[18:44:11] CLASSIFY priority=EMERGENCY · category=hvac_no_cool
[18:44:32] DISPATCH paging tech #3 (Marcos) · confirmed
[18:44:48] BOOKING  window=19:15-20:15 · address verified
[18:45:02] SYNC     ServiceTitan job #48217 created
[18:45:04] TCPA     consent captured · recorded per §64.1200
[18:45:11] DONE     handoff complete · total_time=2m51s

Identifiers redacted. Full unredacted logs shared with operator only, under NDA.

LIVE DEMONSTRATION

Watch a missed call turn into a confirmed dispatch in under three minutes.

A real after-hours call — answered, qualified, and dispatched while the operator was unavailable. No actors, no staged scenarios. The full 90-second dispatch pipeline, start to finish.

Watch the full demonstration

YOU ARE LOSING $1,200 PER MISSED EMERGENCY CALL

Forward your after-hours line tonight. Verify the recovery in ten days.

Claim 10-Day Pilot

$0 · No card · Cancel anytime

NATIVE INTEGRATIONS

Jobs are written directly into the tools you already run.

ServiceTitan
Housecall Pro
Jobber
FieldEdge

PRICING

Start with a pilot. Scale only if the revenue is real.

Transparent pricing. No tiered upsells, no setup surprises, no per-minute usage fees that balloon in peak months.

10-DAY OPERATIONAL PILOT

$0for ten days

Forward your after-hours line to us for ten days. No CRM connection, no setup on your end — just the forwarding number. Every after-hours call is answered, qualified, and dispatched; results are reported to you by email daily. If the recovered revenue doesn't justify a year of the retainer, you walk away with zero obligation.

  • Twilio number provisioned, live within 72 hours
  • Voice agent answers and qualifies calls
  • Dispatch results emailed to you daily — no CRM required
  • After-hours calls only during pilot period
  • No credit card, no cancellation step
Claim My 10-Day Pilot

STANDARD DISPATCH RETAINER

$797per month

The $2,500 setup covers your CRM connection, dedicated Twilio infrastructure, and dispatch routing buildout — built once, never billed again. Then $797/month, flat, covering every call, every dispatch, every SLA report. No per-call charges, no per-booking surcharges.

  • After-hours + business hours missed calls covered
  • Full CRM write-back — ServiceTitan, Housecall Pro, Jobber, FieldEdge
  • Uptime SLA in writing, with liquidated damages
  • Monthly performance review with recovery metrics
  • No per-call, no per-booking, no per-minute charges
Discuss retainer

Pricing applies to US operators with 10-50 technicians. Enterprise and multi-location contracts available on request.

FREQUENTLY ASKED

The questions operators ask before signing.

Straightforward answers. No marketing framing. If you don't see your question, email ops@alkasystems.com.

How fast does the system actually respond to a missed call?

Under five minutes from the moment a call is missed. An SMS is sent within seconds acknowledging the caller. A voice agent returns the call within three minutes. An internal dispatch ticket is delivered to the on-call technician within the same window. SLA is measured and published monthly.

Will the voice agent sound robotic to my customers?

No. Conversational latency is held below 800 milliseconds using regional American voice profiles. If the caller becomes incomprehensible or the system detects a high-stress situation, the call is routed to a human queue or a professional voicemail. Failure is silent and recoverable — never a hallucinated response.

Which CRMs and dispatch platforms do you integrate with?

ServiceTitan, Housecall Pro, Jobber, and FieldEdge. Booked jobs are written directly into your existing calendar. No new software for your dispatcher to learn. If you're on something else, ask — we'll tell you honestly whether integration is feasible in the standard 72-hour window.

Is this TCPA-compliant? Are you making outbound AI calls?

Alka Systems only responds to inbound calls and warm follow-ups from existing contacts who have reached out to you. We do not perform AI-driven cold outbound calling. All call recordings include disclosure, and consent is logged per TCPA and FCC §64.1200 requirements. We maintain A2P 10DLC registration for SMS traffic.

What does the 10-day pilot actually cost?

Nothing. You forward your after-hours line to a Twilio number we provision — no CRM connection, no setup on your end. After ten days, we deliver a verified log of every call answered, every dispatch result, and estimated recovered revenue. If the numbers don't justify a year of the retainer, you walk away with no obligation and no setup fee.

What happens if your system fails during a live call?

The call is cleanly transferred to a professional voicemail with the caller's address and issue captured where possible. A human fallback is the floor, never an incoherent agent response. Our contract includes a written uptime SLA and a liquidated-damages clause for breaches.

REQUEST YOUR 10-DAY PILOT

Forward your after-hours line by next week.

Submit the form and we respond within one business day with a provisioned forwarding number and a kickoff window. Or book a 20-minute technical walkthrough directly on the calendar.

1. PILOT REQUEST FORM

  • TLS 1.3 · Encrypted in transit
  • No credit card required
  • Direct reply from Alp · Never a sales queue

Typical response within one business day.

AFTER YOU SUBMITTIMELINE
  1. 01Within 1 business dayDirect reply from Alp with your provisioned forwarding number and a kickoff window.
  2. 02Within 72 hoursLine live on your number. First qualified dispatch event delivered to your inbox.
  3. 03Day 10Verified dispatch log — every call answered, every result, estimated recovered revenue. Zero obligation.

2. OR BOOK A WALKTHROUGH

Loading calendar…

TCPA & A2P 10DLC compliant

Every call recorded with disclosure. Consent logged per §64.1200.

Written uptime SLA

Liquidated damages for breach. We stake the outcome, not just the effort.

72-hour integration

Measured from signed order to first live dispatch on your number.